Team IRL are currently all working from home in #LockdownLife, but you can still place orders as the fulfilment service we use remains open and they are following government guidelines including strict social distancing and extra hygiene precautions. We will let you know if anything changes. Stay safe!
Please note: Shipping costs for Australia and New Zealand have temporarily increased due to the pandemic. We hope to restore the standard shipping cost as soon as possible.
Shipping is based on what is in your cart and where it’s going to.
To check shipping costs for an order, simply place the items you want in your cart and head over to the checkout page.
UK Express Delivery
UK “Express Delivery” orders placed before noon will be processed on the same working day and will be received next day. Orders placed after noon will be processed on the next working day and received the day after. This is a fully tracked service and you will receive your tracking number in your shipping confirmation email.
UK Standard Delivery
For standard deliveries, orders will be processed within 2–4 days. All UK orders are then shipped using the Royal Mail 48 Hour service. We therefore expect UK orders to arrive within approximately 1 week of you placing your order but is reliant on Royal Mail and in some cicumstances can take up to 3 weeks.
European and Worldwide shipping times vary however if you have waited more than 30 days please contact firstname.lastname@example.org.
Pre-Order products will ship from the date listed in the description of the product. While we try to keep these dates as accurate as possible they may be subject to delays beyond our control. Please note: any additional items ordered with pre-order products will be held for shipping together with the pre-order product, not shipped separately.